Front Desk Executive
1 month ago
**Job Title**: Front Office Executive
**Years of Experience**: 2+ years
**Work Location**: Trivandrum
**Responsibilities**:
- Greet and welcome visitors and patients with a warm and professional demeanor.
- Handle inquiries and provide accurate information about our services, appointments, and facilities.
- Manage incoming calls, redirect them appropriately, and take messages when necessary.
- Coordinate and schedule appointments for patients, ensuring efficient use of practitioners' time.
- Maintain the appointment calendar and notify relevant departments of any changes or special requirements.
- Assist in general administrative tasks such as data entry, filing, and record-keeping.
- Manage and distribute incoming and outgoing mail and packages.
- Ensure a comfortable and positive experience for patients by addressing their queries and concerns promptly.
- Collect and record patient information accurately during check-in processes.
- Coordinate with other departments to facilitate smooth communication and operations.
- Work closely with the medical and support staff to maintain a cohesive and organized front office environment.
**Job Requirements**:
- Bachelor's degree in Business Administration, Hospitality, or a related field.
- Excellent communication and interpersonal skills.
- Proficient in using office software and handling basic office equipment.
- Ability to multitask, prioritize, and handle a fast-paced work environment.
- Present a neat and professional appearance.
- Maintain confidentiality of patient information and uphold ethical standards.
- Willingness to adapt to changing priorities and take on additional responsibilities as needed.
Pay: From ₹14,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
**Language**:
- English (required)
- Hindi (preferred)
Work Location: In person
Application Deadline: 31/10/2024
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