Receptionist Telecaller in Hospital
4 months ago
**Job Title: Receptionist**
**Job Overview**:
**Responsibilities:
- **
- *Customer Service:*
- Addressing and resolving customer queries in a professional and courteous manner.
- Assisting patients with appointment scheduling and maintaining their availability records.
- *Appointment Management:*
- Efficiently coordinating and fixing appointments for doctors based on patient preferences and availability.
- *Feedback Collection:*
- Soliciting feedback from patients to continuously improve the quality of services provided.
- *Health Insurance Recommendation:*
- Offering guidance and recommendations on suitable health insurance options to patients.
- *Diagnosis Guidance:*
- Providing basic information and guidance to patients regarding their diagnoses and treatments.
Job Location: Kandivali.
**Job Timings**:*
- For males: 10:30 p.m. to 7:00 a.m.
- For females:
- Morning Shift: 6:30 a.m. to 3:00 p.m.
- Evening Shift: 2:30 p.m. to 11:00 p.m.
**Qualifications**:*
12th Preffered
- Excellent communication and interpersonal skills.
- Strong organizational abilities.
- Knowledge of basic medical terminology is a plus.
- Previous experience in a similar role is preferred.
Pay: ₹17,000.00 - ₹18,000.00 per month
**Benefits**:
- Provident Fund
Work Location: In person
-
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