UX Expert

1 week ago

Mumbai, India KServe BPO Private Limited Full time

UX Expert - 3 Months onsite + 2 Months Offshore

**Responsibilities**:

- UX expert should support user research to gain insights about the user behaviors, needs, and preferences of Oman Government Unified Portal.
- UX expert should perform qualitative and quantitative data to identify patterns, pain points, and opportunities for improvement and recommendation
- Should think creatively and come up with innovative solutions to UX challenges faced in the project.
- Should review UX related deliverables submitted by implementation partner and should recommend the best options and areas of improvement.
- Should be able to review and challenge the methodologies proposed by UX experts of implementation partner and thereby bring the best for project.
- Should support the client in identifying the focus areas related to UX.
- Should be able to provide a balanced view by analyzing the expectations and requirements of all stakeholders, Implementation partner, etc
- Provide recommendations on how to optimize Government Unified platform or app, improve performance, increase efficiency, etc. based on heuristic principles, usability guidelines, and user interface best practices.
- Should be able to guide the client team to finalize UX related components

Work Experience - More than 15 years of experience as UX Expert
- Should have good knowledge of user behaviors, needs, and preferences.
- Should have hands on experience in various techniques such as interviews, surveys, usability testing, user observation, etc.
- Should be expert in creating/reviewing user personas, information architecture, organizing the content, navigation, interaction flow to ensure intuitive and efficient user experiences, etc.
- Should be expert in creating/reviewing sitemaps, wireframes, and prototypes to visualize the structure and layout of the user interface.
- Should be familiar with popular UX design and prototyping tools.
- Should have sound knowledge of emerging trends, industry best practices, and new technologies in the UX field.
- Should have work experience in large scale projects where UX scope was major.

Qualification - Bachelor’s degree or master’s degree in relevant field

Other requirements
- Relevant Certifications
- Experience in large scale Implementation Projects, preferably Government Transformation projects preferably in GCC region
- Familiar with popular UX design and prototyping tools

**Job Type**: Temporary
Contract length: 5 months

**Salary**: ₹125,000.00 - ₹200,000.00 per month

Schedule:

- Fixed shift

Ability to commute/relocate:

- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- UX: 10 years (required)

**Speak with the employer**
+91 9820698575

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