International Voice Process
2 weeks ago
We are hiring for **International Voice Process**
Location: Jubilee Enclave, HITEC City, Hyderabad
Qualification: 12th / Graduate
**Experience & Salary**:
Fresher
- 18k Take home, (Excellent communication in English)
Experienced
- Min 8 months in Internaional Customer support
- 28800 Take home
Working:
- 5 Days ( Rotational Week off)
Both side Cab Facility
Excellent Communication in English.
**Roles and Responsibilities**:
- Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries.
- Adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively.
- Collaborate with internal stakeholders such as the product and payments team for faster resolutions.
- Identify and escalate customer requests to managers when there’s a complex issue.
**Interview Rounds**:
HR Screening
Operations Round
Chat Assessment
Pay: ₹18,000.00 - ₹30,000.00 per month
Schedule:
- Evening shift
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
**Experience**:
- International voice process: 1 year (preferred)
Work Location: In person
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