Front Office Associate
2 weeks ago
Role: Customer Service Officer
Good English communication and ability to talk to new people is important.
**Operational and Administrative Responsibilities**
- Daily interface with the Front of House Team on the weekly schedule.
- To answer all incoming telephone calls and further their enquiry to the correct departments.
- To administrate the membership data-base using Member First, recording all necessary information.
- Schedule all manual bookings including fitness programs, treatments, and personal training bookings.
- Keep reception in an immaculate condition.
- Make up membership cards for all new members.
- Ensure front desk is covered at all times.
- Coordinate all booking of treatments, personal training and orientations.
- To be knowledgeable of all areas of the club i.e., timetables treatments, sales prices.
- To provide a sales support to the sales team on tours or administration.
- To support the front of house manager and action reports and information required for monthly meetings.
- Handle guest comments and complaints professional take ownership of the issues.
**Job Types**: Full-time, Fresher
**Salary**: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Morning shift
- Weekend availability
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Language**:
- English (preferred)
- Health insurance
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