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Tele Caller Executive

2 months ago

Chandigarh, India The Admission Consultants Full time

We are currently seeking enthusiastic and dynamic individuals to join our team as Telecallers. As a Telecaller, you will play a crucial role in connecting with potential clients over the phone, building relationships, and promoting our products/services. Your excellent communication skills, persuasive nature, and professionalism will contribute to the success of our sales and marketing efforts.

**Responsibilities**:
Make outbound calls to potential customers with the goal of introducing our products/services and generating interest.

Effectively communicate product features, benefits, and pricing to potential clients.

Understand customer needs and tailor conversations to address their specific requirements.

Maintain a courteous and professional demeanor during conversations to ensure a positive customer experience.

Keep accurate and detailed records of customer interactions, including their inquiries, feedback, and concerns.

Provide accurate information to customers regarding product/service offerings, promotions, and any other relevant information.

Follow up with potential customers who have shown interest but have not yet made a purchase.

Collaborate with the sales team to transfer qualified leads and ensure a smooth handover process.

Achieve and exceed daily, weekly, and monthly targets for call volume and lead generation.

Continuously update your knowledge of the company's products/services and industry trends.

Participate in training sessions to enhance your product knowledge, sales techniques, and communication skills.

**Requirements**:
Proven experience as a telecaller or in a similar customer service/sales role is a plus.

Excellent verbal communication skills, including a clear and confident phone presence.

Strong active listening skills and the ability to understand customer needs.

Persuasive and goal-oriented mindset with the ability to meet and exceed targets.

Exceptional customer service skills and a positive attitude.

Proficiency in using CRM software or call center systems is an advantage.

Strong organizational skills and attention to detail for accurate data recording.

Ability to work well in a team-oriented environment.

High school diploma or equivalent; additional education in sales or marketing is a plus.

Join our team and become an integral part of our sales force. If you're passionate about interacting with people, driven to achieve results, and eager to contribute to a growing company, we'd love to hear from you.

To apply, please submit your resume and a brief cover letter outlining your relevant experience and why you are interested in this role.

The Admission Consultants is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

**Salary**: ₹12,000.00 - ₹25,497.72 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)

**Speak with the employer**
+91 9988000679

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