Cre/smr Executive
7 months ago
They are responsible for managing and nurturing relationships with clients or customers.
- Focus on customer satisfaction, retention, and addressing customer queries or concerns.
- Collaborate with internal teams to ensure a seamless customer experience.
**Key Responsibilities**:
- Build and maintain positive relationships with clients.
- Address customer inquiries and concerns promptly.
- Provide information about products or services.
- Collaborate with sales and marketing teams to identify opportunities for upselling or cross-selling.
- Monitor customer satisfaction and implement strategies for improvement.
- Maintain accurate customer records and communication logs.
Qualification and Requirements:
- Proven experience of 1-2 years in Telecalling
- Qualification : Any degree
**Salary**: ₹12,000.00 - ₹15,000.00 per month
**Speak with the employer**
+91 9778900686
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