Virtual Desktop Infrastructure

4 days ago

Pune Maharashtra, India Saaki Argus & Averil Consulting Full time

**About Client**:

- A leading IT Sector Company

**Responsibilities**:

- Troubleshoot internet connectivity issues by reviewing firewall logs and performing advanced network troubleshooting.
- Configuring new network equipment per ITEGRIA documentation and client specifications - Firewall/Router/Switch/Access Points
- Create and build out Amazon workspaces for new users or existing users whose Workspace may need a rebuild
- Troubleshooting Amazon Workspace issues while utilizing CloudWatch and other AWS services to determine cause
- Familiar with Cisco Umbrella (Open DNS) - Able to add exceptions, configure, and administer Open DNS policies
- Familiar with MSP360 - Will assist with creating backup sets, restoring files, troubleshooting backup errors, etc.
- Advanced knowledge of Windows Server Operating Systems, Group Policy, and Windows Server OS troubleshooting
- Troubleshoot and Fix user issues and maintain the availability of VDI services.
- Assess virtual machine and VDI risks and perform contingency planning
- Establish and maintain service levels, monitor vSphere and Horizon View infrastructure, and manage vSphere alarms.
- Troubleshoot and resolve issues related to VM availability etc.
- Perform day-to-day VDI administration tasks including maintenance hotfixes, patches, upgrades and security configurations
- Resolving all Service Requests and Incidents in a timely manner
- Support & mentor level 2 and Level1 engineers

**Skills & Experience**:

- Graduate (BCA, MCA, Bachelors on Computer )
- In-depth knowledge of Virtual Desktop infrastructure, architecture, connectivity, and security.
- Mandatory Certification : ITIL V4 Foundation, MCSE, AWS CCP & CCNA, VMWare certification
- Firewall and security skills.
- Networking design skills.
- Programming Language (Powershell).
- Cloud Computing skills.
- Networking skills.
- Basic knowledge of operating systems.
- Good communication skills
- Problem-solving and troubleshooting skills

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