Cleaner - Washroom and Office
3 months ago
**Job Purpose**:Serves as a front-line representative for the Showroom. Greets customer as they enter the showroom, answers basic inquires and directs them to the appropriate party.
**Job Requirement**:
Qualification:
- HSC-graduate
Age: 20-35 Years
**Duties & Responsibilities**:
**1)Primary Responsibilities**:
- Serves visiting customers by greeting, welcoming and directing them appropriately.
- Offer refreshments to visiting customers.
- Do initial need analysis of the visit and share information to the attending sales person.
- Ensure customer lounge area is neat and in proper condition.
- Maintain and update visitors.
**2)Secondary Responsibilities**:
- Receives couriers, parcel, letters, invoices etc. and distribute it to the addressed person /department.
- Attending and transferring calls on board line.
- Inform about the visiting guest and guide them to the appropriate department/person.
- Answer basic customer inquiries. Refers more extensive inquiries to the appropriate person.
- Handouts brochures and other information to customers.
**1)Competencies:
- **
Telephone etiquettes, Communication skills, customer focus, pressure handling, and team work.
**2)Behavioural Traits:
- **
Agile, Cheerful, Energetic.
**Special Work Demands**:
1) Might require managing angry /annoyed visitors calmly and professionally.
**Job Types**: Full-time, Permanent
**Salary**: ₹10,000.00 - ₹11,000.00 per month
**Benefits**:
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Weekend availability
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (required)
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