Cleaner - Washroom and Office

3 months ago


Mumbai, India Inque Group Of Companies Full time

**Job Purpose**:Serves as a front-line representative for the Showroom. Greets customer as they enter the showroom, answers basic inquires and directs them to the appropriate party.

**Job Requirement**:
Qualification:

- HSC-graduate

Age: 20-35 Years

**Duties & Responsibilities**:
**1)Primary Responsibilities**:

- Serves visiting customers by greeting, welcoming and directing them appropriately.
- Offer refreshments to visiting customers.
- Do initial need analysis of the visit and share information to the attending sales person.
- Ensure customer lounge area is neat and in proper condition.
- Maintain and update visitors.

**2)Secondary Responsibilities**:

- Receives couriers, parcel, letters, invoices etc. and distribute it to the addressed person /department.
- Attending and transferring calls on board line.
- Inform about the visiting guest and guide them to the appropriate department/person.
- Answer basic customer inquiries. Refers more extensive inquiries to the appropriate person.
- Handouts brochures and other information to customers.

**1)Competencies:

- **

Telephone etiquettes, Communication skills, customer focus, pressure handling, and team work.

**2)Behavioural Traits:

- **

Agile, Cheerful, Energetic.

**Special Work Demands**:
1) Might require managing angry /annoyed visitors calmly and professionally.

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹11,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Weekend availability

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)


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