Customer Service Representative

3 weeks ago


Worli Mumbai Maharashtra, India Elephant Canvas LLP Full time

**Job Title**:Customer Service Representative.

**Company Name**: Elephant Canvas

**Location**: Worli, Mumbai

**Employment Type**: Full-time, Onsite

**Work Timings**: Monday to Saturday, 9:30/10.30 AM to 6:00/7:00 PM

**Saturday Schedule**: 1st and 3rd Saturdays are off.

**Joining**: Immediate

**Experience**: 3+ years

**About Elephant Canvas**:
Elephant Canvas LLP, a groundbreaking venture committed to propelling Indian Art onto the global stage. As the first-of-its-kind platform, we provide artists with an online space to showcase and sell their digital creations. Founded by a family with over 60 years of combined experience in paints, pharmaceuticals, technology, and art, Elephant Canvas LLP is more than a company; it's a passion project fueled by a deep understanding of craftsmanship and the transformative power of artistic expression. Join us in this exciting movement, as we redefine the intersection of tradition and technology, weaving a digital tapestry that celebrates the brilliance of Indian art on the global stage.

**Position Overview**:
We are seeking a dynamic and customer-focused individual to join our team as Customer Service Representative. In this role, you will serve as the first point of contact for visitors and customers, providing exceptional service. This position is based at our office in Worli, Mumbai, and requires a dedicated individual with great communication skills & at least 3 years of experience in customer service.

**Responsibilities**:

- **Customer Service**:

- Resolve customer complaints and concerns in a timely and empathetic manner.
- Ensure customer satisfaction by delivering high-quality service and support.

**Requirements**:

- Minimum 3 years of experience in a customer service.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently with mínimal supervision.
- Prior experience in an art-related or creative industry is a plus.
- Bachelor's degree or equivalent qualification preferred.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Fixed shift

Ability to commute/relocate:

- Worli, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 3 years (required)
- Customer support: 2 years (preferred)

Work Location: In person

Expected Start Date: 01/04/2024



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