Lab Incharge

2 weeks ago

Bengaluru, India SJES College of Education Full time

**Job Summary**

Under the technical direction of a Computer Lab Coordinator ensures that students have access to and assistance in the use of computer technology.

**Typical Duties and Responsibilities**

Acts as an on-site resource to individual students and groups accessing computer technology; helps familiarize students with software; assists students in registering for classes, completing assignments, and orients students to the laboratory.

Opens and/or closes the computer lab and provides for the general cleanliness, safety and security of the laboratory area. Reports maintenance problems to the Service Request Center as they occur.

Enforces procedures for the use of the laboratory area and the use of equipment, supplies, materials, software, hardware and peripherals.

Troubleshoots and diagnoses basic problems with computer equipment. Performs minor maintenance and repair on equipment, as necessary. Refers problems to the Computer Labs Coordinator or Help Desk if unable to resolve.

Responds to questions from students, staff, and instructors with information relating to the computer laboratory, both over the phone and in person.

Maintains records of activities undertaken in the computer lab which includes tracking the number of students utilizing the lab, determining what class students are taking and how much paper is used by students.

Positions in this classification may perform all or some of the responsibilities above and all positions perform other related duties as assigned.

**Minimum Qualifications**

Demonstrated Knowledge of:

- Computer equipment and related software; recordkeeping procedures.

Demonstrated Ability to:

- Provide assistance and problem solve a variety of basic computer related issues; enforce policies and procedures and maintain a positive customer service environment.

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work (preferred)

Expected Start Date: 01/04/2023

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