Bpo Customer Service

2 weeks ago


Navi Mumbai, India Onesource Atreus Full time

Process* - Inbound customer service and partial cross selling of credit card schemes and product offerings

*C3 *COMMS* required

**Qualification* - HSC OR GRADUATE WITH 6 month Customer Service Experience
- *DAY SHIFT ROTATIONAL* - 6.30 A.M. TO 10.30 P.M.

With 2 Rotational weekoff

**Salary*- *22K* in hand
- Interview Rounds
- *HR - AMCAT - OPS - CLIENT*

Medical Billing (Claim Settlement) Blended Process

Hiring for:

- AR Trainee - HSC/Graduate Freshers
- AR Associate - Min 6 months of Domestic BPO Experience.
- Location - Airoli/Andheri
- Gender - Male/Female
- Requirement - Good comms skills, Fluency, Grammar (B28 - B28 high)
Basic computer knowledge.
*NO BE/CA/MBA/Dr./Bsc.IT*
- Shift Timings
- 5.30 pm - 2.00 am / 6.30 pm - 3.30 am / 8.30 pm - 5.30 am
- Salary Range:

- AR Trainee - 10,700 (during training) 12,250 (post 6 months) Net+5k incentives
- AR Associate - 15,000 - 17,000 Net +5k incentives.

~ SR AR - 20,000 - 25,000 NET + 5K incentives
- WO - 5 days working (2 FO)
- Age - 18 yrs to 40 yrs
- Clawback - 90 days.

1) *PROCESS*:

- OCC (OUTBOUND SALES)
SALARY;
- 3.5 LAC
SHIFT ;
- 9.30 am TO 7pm
EXPERIENCE;
- HSC + 2yrs of experience (Considering Bsc-IT)
GRADUATE + 6 MONTHS MIN EXPERIENCE IN CUSTOMER SERVICE
WEEK OFF: -SUNDAY FIXED OFF

2) *PROCESS*:

- *VRM* (SALES)
SALARY;-4.5 LACS
SHIFT ;
- 9.30am -7pm
EXPERIENCE;-HSC + 2yrs of experience (Considering Bsc-IT)
Graduate + 6 months min in customer service
WEEK OFF:

- SUNDAY FIXED OFF

*PROCESS*:

- *811* (INBOUND CUSTOMER SERVICE)
SALARY;
- 3.5 LACS
SHIFT ;-9.30 am -7 pm
EXPERIENCE;-HSC + 2yrs of experience (Considering Bsc-IT)
Graduate + 6 months
WEEK OFF:

- SUNDAY FIXED OFF

*PROCESS*:

- *CREDIT* (customer service)
SALARY;
- 3.5 lacs
SHIFT ;-24*7
female - morning rotational shift
male
- night rotational shift
(1 rotational off)
EXPERIENCE;-HSC + 2yrs of experience (Considering Bsc-IT)
Graduate + 6 months min

*PROCESS*:

- *CCU*(blended)
SALARY;-3.5 lacs
SHIFT ;-24*7
female - morning rotational shift
male
- night rotational shift
(1 rotational off)
EXPERIENCE;
- HSC + 2yrs of experience (Considering Bsc-IT)
Graduate + 6 months min

**Salary**: Up to ₹30,000.00 per month

Schedule:

- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- BPO: 1 year (preferred)
- Customer service: 1 year (preferred)
- International voice process: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9137012988



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