Voice Process Associate
4 months ago
WE ARE HIRING
**Job Title: Voice process associate - Telugu / Malayalam / Kannada**
**Package - 12k to 16k**
**Location - Chennai (Ambattur)**
**Qualification: Graduate mandatory**
**Shift: Day Rotational Shift**
**6 days working with 1 Rotational week off**
**Languages: English + Telugu**
**English + Malayalam**
**English + Kannada**
**Looking for Immediate Joiner**
Key Responsibilities:
Customer Interaction:
Respond promptly to customer inquiries via phone.
Provide accurate and helpful information to customers regarding policies.
Handle and resolve customer complaints, escalating issues when necessary.
Problem Resolution:
Investigate and analyze customer problems or concerns and provide effective solutions.
Work closely with other departments to resolve complex issues and ensure timely resolution.
Qualifications and Skills:
Excellent communication and interpersonal skills.
Strong problem-solving abilities.
Ability to work well under pressure and handle challenging situations with a calm and professional demeanor.
A customer-centric mindset and a passion for delivering exceptional service.
**Any Graduate can apply**
**Must know to speak Good English with Any one regional language**
**Immediate joiners preferable **
**Job Types**: Full-time, Permanent, Fresher
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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