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Project Coordinator

2 months ago

Velacheri Chennai Tamil Nadu, India YUNG DIGITAL MEDIA INDIA PRIVATE LIMITED Full time

The Project Coordinator holds a pivotal position in our organization, responsible for facilitating seamless project execution and ensuring timely completion. Your core duties include coordinating project activities, liaising with team members and stakeholders, and ensuring alignment with project goals and objectives. This role demands outstanding organizational prowess, effective communication skills, and the ability to excel in a dynamic work environment.

**Key Responsibilities**:
**Client Relationship Management**:

- Relationships with clients must be strong and long-lasting.
- Provide a point of contact for all inquiries, requests, and concerns regarding the company's clients.
- Monitoring client satisfaction and identifying improvement opportunities regularly.
- Assessing the needs of clients:
**Understanding Clint Needs**:

- Analyze the business challenges and objectives of the client.
- Collaborate with clients to identify their needs and tailor solutions to meet their goals.
- Enhance the client's experience by providing insights and recommendations.

**Project Coordination**:

- To ensure that projects are successfully executed, liaise with clients and internal teams.
- Inform relevant departments of client requirements, expectations, and feedback.
- Track project timelines and deliverables to ensure accurate completion.

**Issue Resolution**:

- Make sure client issues are addressed and resolved promptly.
- Provide solutions and prevent recurrence of challenges by collaborating with internal teams.
- Keeping clients updated on resolution of issues is important.

**Communication and Reporting**:

- Make sure clients are informed regularly about the status of the project, milestones, and any potential problems.
- Produce and deliver performance reports and metrics for projects.
- Improve service delivery by soliciting client feedback.

**Cross-selling and Upselling**:

- Analyze the needs of clients to identify opportunities to provide additional services or products.
- Upsell and cross-sell initiatives will be promoted in conjunction with the sales and marketing teams.

**Client Retention**:

- Develop strategies to enhance client satisfaction and retention.
- Prevent client dissatisfaction by proactively addressing potential challenges.

**Qualifications**:

- Bachelor’s degree in business, marketing, communications, or a related field.
- Proven experience in client servicing, account management, or a similar role.
- Strong interpersonal and communication skills.
- Problem-solving ability and a customer-focused mindset.

**Preferred Skills**:

- Experience in industries such as advertising and marketing,
- Ability to handle multiple clients and projects simultaneously.

**Salary**: From ₹15,000.00 per month

**Job Types**: Full-time, Permanent

**Salary**: From ₹20,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid time off

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 2 years (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**

+91 8056022445

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