Kpo/bpo Associate

2 weeks ago

Nashik, India Paradigm Consultancies Full time

WE ARE HIRING

Job designation:

- KPO/BPO Associate

Job location:

- Nashik,Maharashtra.

**Salary**:

- 15,000-20,000 per month

**Experience**:

- Total experience:

- 3 years of experience in a similar KPO/BPO role.
- Minimum experience:

- 1-2 years of experience as KPO/BPO associate or related.

Education:

- Bachelor's degree in Business Administration, Finance, IT, or related field preferred.

Eligibility:

- Only Females

Skillset:

- Good communication skills
- Proficiency with MS Office

**IMMEDIATE JOINERS REQUIRED**

**JOB TYPE:

- FULL TIME**

Profile introduction:

- Join our dynamic team as a KPO/BPO Associate, where you'll be a vital part of our Knowledge Process Outsourcing (KPO) or Business Process Outsourcing (BPO) operations. This role offers an opportunity to contribute to our organization's success through efficient handling of processes and delivering exceptional services to our clients.

**Responsibilities**:

- **Process Management**: Execute and oversee various KPO/BPO tasks such as data analysis, research, document processing, and client communication.
- **Quality Assurance**: Ensure accuracy, quality, and compliance with established standards in all assigned tasks.
- **Client Interaction**: Engage with clients professionally, addressing queries, providing solutions, and fostering positive relationships.
- **Documentation**: Maintain detailed records, reports, and documentation related to assigned tasks.
- **Collaboration**: Work collaboratively with team members to meet deadlines and achieve collective goals.

**Requirements**:

- **Communication Skills**: Excellent verbal and written communication skills in English. Proficiency in other languages is a plus.
- **Technical Proficiency**: Familiarity with MS Office Suite, data management tools, and CRM software.
- **Analytical Skills**: Strong analytical and problem-solving abilities for effective decision-making.
- **Adaptability**: Ability to adapt to a fast-paced work environment and handle multiple tasks simultaneously.
- **Team Player**: Proven track record of working collaboratively in a team-oriented setting.
- **Languages:

- **English,Hindi,Marathi

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

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