Customer Serviceexecutive

3 weeks ago


Hyderabad, India Tata Communications Full time

**Job Family Descriptor**

Maintain customer accounts and ensure billing accuracy consistent revenue generation delivery of billing information to customers address billing discrepancies track and keep total receivables outstanding under control ensure consistent cash inflow into the organization Ensure achievement of collection targets and reduce outstanding collections and debt bucket Lead drive guide and monitor operations related to credit and settlement audit operations including annual planning regular operations dispute resolution with customer satisfaction focus Accounts Payable Track payments expenditures process invoices expense claims reconcile processed payments Analyze accounts monthly report generation resolve invoice discrepancies along with providing support in audit monthly closing

**Broad outline of the Role**

**Managing Enterprise customer collection process**

**Operating Network - Key External**

**Operating Network - Key Internal**

**Individual Contributor**

**Size and Scope of Role - No. of direct reports**

**Size and Scope of Role - Total team size**

**Size and Scope of Role - Other size parameters**

**Graduate with alteast Min of 2 years experience - preferably Telecom Background**

**Other knowledge/skills**

**Key Responsibilities**

**Technical Competencies**

**Knowledge / Skills**

**Job Segment**:Accounts Payable, Operations Manager, Telecom, Telecommunications, Financial, Finance, Operations, Technology