Front Office Executive
3 weeks ago
We are hiring Front office cum customer relation
Female
Location - Edapally and kaloor.
Jobs and responsibilities are,
Incoming Calls: Need to answer inbound calls and identify potential clients and route to the departments accordingly.
Customer Follow-up: Maintain regular communication with existing and potential customers to build and nurture relationships, addressing their queries, and providing additional information as needed.
Database Management: Update and maintain accurate customer databases with relevant information obtained during calls.
Record Keeping: Keep detailed records of calls, including the nature of the call, customer responses, and any follow-up actions required.
Adherence to Scripts and Guidelines: Follow provided call scripts and guidelines to ensure consistency and alignment with the company's messaging.
Documentation : Support the team with the proper documentation
Experience required : 1 to 2 years
**Salary**: ₹20,000.00 - ₹28,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
Ability to Commute:
- Ernakulam, Kerala (required)
Ability to Relocate:
- Ernakulam, Kerala: Relocate before starting work (required)
Work Location: In person
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