Cloud (Azure/ Aws) - L2
2 months ago
**Job Overview**:
**Responsibilities**:
- Provide level 2 support for cloud infrastructure, including Azure or AWS services and resources.
- Monitor and maintain cloud-based systems, ensuring high availability, performance, and security.
- Perform proactive maintenance and optimization tasks to improve the efficiency and reliability of cloud resources.
- Collaborate with level 1 support teams to troubleshoot and resolve cloud-related tickets and incidents.
- Coordinate with cloud architects and engineers to implement cloud solutions and enhancements based on business requirements.
- Implement and enforce cloud security best practices, policies, and compliance standards.
- Participate in the planning and execution of cloud migration projects and initiatives.
- Document troubleshooting procedures, best practices, and knowledge base articles for internal and customer reference.
- Stay up-to-date with cloud technologies, trends, and best practices to continuously improve skills and knowledge.
**Salary**: ₹50,000.00 - ₹80,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Morning shift
**Experience**:
- total work: 7 years (preferred)
Work Location: In person
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