Telecaller

2 weeks ago


Manewada Nagpur Maharashtra, India Hesten solutions Pvt Ltd Full time

**Job Title**: Telecaller

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to prospective customers using a provided contact list.
- Introduce company products or services to potential clients over the phone.
- Explain the features and benefits of products or services and answer any questions from customers.
- Schedule appointments for sales representatives to meet with potential clients if required.
- Follow up on initial contacts and maintain relationships with prospective customers.
- Achieve weekly/monthly targets for call volume, appointments set, and conversion rates.
- Gather market intelligence and provide feedback to the sales and marketing teams.
- Handle customer objections and professionally resolve complaints.
- Keep abreast of product knowledge and industry trends to effectively communicate with customers.

**Requirements**:

- Proven experience as a Telecaller or similar role in a sales or customer service environment.
- Excellent communication and interpersonal skills.
- Ability to convince and persuade customers effectively.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Results-oriented with a track record of meeting or exceeding targets.
- Fluency in multiple languages (if applicable) will be an advantage.

**Job Types**: Full-time, Internship
Contract length: 06 months

**Salary**: ₹2,000.00 - ₹5,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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