Tellecaller
2 months ago
Job Description:
Position: Telecaller, Relationship Manager
Department: Sales/Customer Support/Client Services/Wealth Management
Reports to: Team Leader/Supervisor/Manager
**Key Responsibilities**
:Make outbound calls to potential and existing customers to inform them about the company's products or services.Follow up on leads generated by the marketing department.Answer questions about products, services, and promotions.Handle customer complaints and resolve issues through effective communication.Maintain detailed records of calls and update CRM systems with customer interactions.Achieve daily/weekly call targets set by the company.Generate sales or schedule appointments for further discussions.Adhere to company policies and guidelines during calls.
**Key Skills**:
Excellent verbal communication skills.Ability to handle rejection and stay motivated.Basic knowledge of CRM systems.Time management and multitasking abilities.Ability to work in a fast-paced environment.
**Qualifications**: High school diploma or equivalent (bachelor’s degree ).Previous experience in telecalling or customer service is preferred.Proficiency in local languages and English & Hindi
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
**Experience**:
- Telephony: 3 years (required)
Work Location: In person
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