Retail Associate
1 month ago
**Responsibilities**:
- Familiarize yourself with the company's mission, vision, values and goals.
- Having knowledge and confidence of being able to explain to customers what an ayurvedic lifestyle could be.
- Giving the customers a complete walk through an ayurvedic lifestyle, its philosophies and connected elements.
- Building a rapport with the customers and the vendors, as the face of the brand. You will be the representative on both the fronts.
- Monitoring customer feedback and escalating the complaints to the right departments. Also, being able to deal with the complaints and issues faced on a daily basis.
- Keeping track of the customer preferences and choices. Maintaining a good relationship with returning customers with your knowledge and understanding of their preferences.
- Maintaining a positive image of the brand at all times. Representing the company at product launches and events.
- Brainstorming ideas and participating in training and workshops.
**Requirements**:
- Bachelor’s Degree in Marketing, Hospitality or related field.
- Prior experience as customer service representative in the wellness industry.
- Excellent verbal and written communication skills.
- Friendly, approachable, and outgoing personality.
- Working knowledge of social media platforms and tools.
- Adaptable with the ability to prioritize tasks.
- Ability to take charge and have management skills.
**Salary**: ₹50,000.00 - ₹55,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have knowledge about the wellness industry, and an inclination toward Ayurveda?
**Experience**:
- Ayurveda: 2 years (required)
- Hospitality: 4 years (required)
**Language**:
- English (required)
License/Certification:
- hospitality degree (required)
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