Service Technician

2 weeks ago

Mysore, India Service junction Full time

Field Service Technician responsibilities include:
Providing service and customer support during field visits or dispatches

Managing all on site installation, repair, maintenance and test tasks

Diagnosing errors or technical problems and determining proper solutions

Job brief

We are looking for a self-starter Field service technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

**Responsibilities**:
Provide service and customer support during field visits or dispatches

Tie workflow to schedule

Manage all on site installation, repair, maintenance and test tasks

Diagnose errors or technical problems and determine proper solutions

Produce timely and detailed service reports

Document processes

Operate vehicle in a safely manner and use field automation systems

Follow all company’s filed procedures and protocols

Cooperate with technical team and share information across the organisation

Comprehend customer requirements and make appropriate recommendations/briefings

Build positive relationships with customers

**Requirements**:
Proven field service experience

Ability to troubleshoot, test, repair and service technical equipment

English literacy

Ability to work flexible shifts and to adapt to changing work schedules

Technical degree or certification

Work Remotely
- No

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹12,000.00 - ₹180,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 2 years (required)

**Speak with the employer**
+91 8123788840

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