R&d Regional Systems Functional Expert

3 weeks ago

Pune, India MARS Full time

As part of the newly formed MGS (Mars Global Services) R&D team, we are looking to appoint four R&D Quality Functional Experts. Their role is to ensure the sustainability and maintenance of deployed enterprise R&D systems/ platforms in the region, across all segments (Mars Wrigley, Petcare and Food) and delivers functional expertise to the business. This role has responsibility for operational support of R&D/Quality systems for the business units and will drive business process compliance, continuous improvements/ upgrades and knowledge management. This role supports the Corporate R&D digitalization roadmap by owning the implementation of new capabilities in the business units, working closely with Corporate R&D Systems product owners, segment/unit stakeholders and Mars Digital Technology partners. Regional Functional Experts ensures compliance to data quality requirements and works with Segment Data custodians to identify and address compliance gaps in the business units.

Specialising in one or more of the following systems;
- ** SAP QM** (Atlas)
- ** ETQ Reliance** (Nexus)
- ** Oracle Agile PLM** (Veritas)
- Recipe Optimisation systems **Hamilton Grant** (RADAR) or **Format ARA**:

- Science and Regulatory Affairs systems

This is a great opportunity to commence in a newly structured R&D team.

**What are we looking for?**
- Relevant systems and process expertise
- Degree level in science, IT or equivalent industry experience (this is mandatory)
- Experience in an R&D function within an FMCG environment

**What would be your key responsibilities?**
- Change Management - BAU & New Capabilities
- Business Process - Support global and segment process owners in process compliance
- Data quality - Communicate data quality trends to the Segment Data Architect
- Deployment - Owns system and process implementation in the region/segment per global requirements
- Super User Activities - responsible for maintenance of technical and master data as part of system configuration
- Knowledge Management - responsible for maintenance and creation of standard global training documentation in English
- Communication - responsible for cascading system changes to key users/end users.
- Testing - Responsible for cascading system changes to key users/end users.
- Issue resolution - Analysis of incident trends and SLAs for region/segments to drive CIs

**What can you expect from Mars?**
- Genuine career progression with a focus on you and your career goals. Best-in-class learning and development support from day one, including access to our in-house Mars University.
- Global health and wellbeing program to support flexibility and work-life balance
- Opportunity to make a difference with our volunteer and ambassador programs
- A culture that offers collaboration, leadership and rewards you for the role you play within Mars
- At Mars Global Services, be a part of new opportunities and innovations to deliver more ‘best of Mars’ services and solutions globally

**About us**:
Mars is a family-owned business, that’s been making products for people (and the pets that people love) for more than 100 years. We’re behind some of the best loved brands in the world including MARS®, SNICKERS®, EXTRA®, ECLIPSE®, PEDIGREE®, WHISKAS®, DOLMIO®, UNCLE BEN’S® and MASTERFOODS ® ROYAL CANIN®. Together, our 125,000+ Employees around the world are empowered to take action every day towards the world we want tomorrow. Because we know, the world we want tomorrow starts with how we do business today.

**What we stand for**:

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