Global IT Help Desk Associate

3 weeks ago


Mohali, India LDM Global Full time

**In your journey as a Global IT Help Desk Associate you will**:

- Communicate with end-users to understand their support requests
- Provide initial technical support to regional and corporate offices on:

- Microsoft Windows
- Apple iOS
- Microsoft Office Suite
- Computer Hardware
- Mobile/Tablet Equipment
- Printers/Copiers/MFD’s
- RealPage Onesite Application
- Other Application Software as required
- Provide assistance with user passwords for a variety of resources
- Escalate support requests to upper-tier resources when appropriate
- Enter, organize, and track technology work tickets
- Be a user advocate by leveraging the ticket tracking system to communicate resolution delays to the appropriate resources
- Collaborate with and assist the rest of the IT team
- Perform other assigned duties not defined

Bringing in the below experience & education:

- Minimum 2 years of Global IT Help Desk for a US/UK based client
- HDI, A+ and/or other technology certifications preferred
- Exceptional written and oral communication skills
- Knowledge of installation, configuration, and management of Desktop Operating Systems such as Microsoft Windows XP and Windows
- Basic IP/Networking Skills
- Knowledge of configuration and management of mobile devices and Active Sync (iOS and Android)
- Ability to manage Active Directory accounts and passwords (password resets, account unlocks)
- Knowledge of installation, configuration, and use of the Microsoft Office suite

**Job location**:

- Mohali

**Shift timings**:

- 24*7



  • Mohali, India RS GLOBAL IMMIGRATION Full time

    GREETS CLIENTS ,MAINTAIN RECORDS IN CRM.DOCS SCANNING.MUST BE PRESENTABLE **Salary**: ₹10,000.00 - ₹12,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Commission pay - Performance bonus Ability to commute/relocate: - SCO 535, TOP FLOOR, SECTOR 70 MOHALI: Reliably commute or planning to...

  • Associate - Fp&a

    1 month ago


    Mohali, India LDM Global Full time

    EXO Edge is looking for experienced Associate for FP&A to join our Global Finance team. As a FP&A Associate, you are expected to run a series of tests on a wide range of property budget types and scenarios. We’re prepared to take the time necessary to ensure the workflow and process is fully vetted. In your journey as an Associate FP&A, you will...

  • Front Desk Executive

    1 month ago


    Mohali, India Global Opportunities Pvt. Ltd Full time

    **MAIN DUTIES** - Prepare internal and external corporate documents for team members and industry partners - Schedule meetings and appointments and manage travel itineraries - Maintain an organized filing system of paper and electronic documents - Uphold a strict level of confidentiality - Develop and sustain a level of professionalism among staff and...

  • Front Desk Executive

    1 month ago


    Mohali, India 365 Gym and spa Full time

    Front desk sales executive Generate leads Help in achieving sales target **Job Types**: Full-time, Part-time, Regular / Permanent, Fresher Part-time hours: 54 per week **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Flexible schedule Schedule: - Day shift - Evening shift - Morning shift Supplemental pay types: - Commission pay -...


  • Mohali, India Algomill IT Solutions Full time

    **Job description: Business Development Executive (Location: Mohali)** This is an excellent opportunity for someone who is looking to make a career in investment finance and exposure to global and Indian financial market. You will be exposed to areas of Client Management, Technical Research, and Market Analysis. The specific work streams will include the...


  • Mohali, India Void2one Solutions Full time

    **Void2one Solutions HIRING! Freshers for Receptionist cum Front Desk Admin position** **(Only Females can apply)** **(Night Shifts timings: 6:30 pm to 3:30 am + Both sides Cab available)** **Job details**: - Position**:Front Desk Admin**: - Education: Graduation mandatory - Job location**:Mohali, Punjab**: - Package: 15-20k (per month) - **Full time,...

  • Front Desk Executive

    4 weeks ago


    Mohali, India Skyshaan Immigration Services Full time

    Should be a pleasing personality with smiling face and ready to take challenges all the time and must be a quick learner Welcome guests in a friendly and professional manner Direct visitors to the appropriate person or department Answer incoming telephone calls promptly and courteously Direct calls to the appropriate personnel or take detailed messages...

  • Associate

    1 day ago


    Mohali, India Indian School of Business Full time

    **Job Title**: Associate **Function**: Learning Resource Centre, Mohali **Reports to position**: Manager **Band**: A4 **Reportees to Position**: FTP **Job Purpose To manage activities related to Circulation tasks and extend support to the overall smooth functioning of the LRC function. **Job Outline At ISB, the Learning and Resource Center (LRC) plays...

  • Associate Legal

    1 month ago


    Mohali, India LDM Global Full time

    EXO Edge is looking for a fresher/experienced legal associate to join our Legal Team on a contractual basis for a 1 month project. As an Associate, you will be primarily involved in perform document coding and indexing legal documents for processing. This is an immediate requirement and looking at someone who can join immediately. In your journey at EXO...

  • Process Associate

    1 month ago


    Mohali, India IDS Infotech Limited Full time

    We are hiring International outbound telecallers on urgently basis at IDS Infotech Limited: Exp required : Min 2 to 6 yrs in international voice process Salary : Very good hike on current ctc + Good incentives Job Location : Mohali ( Work from office) Night Shift ( No pick and drop facility) No. of Positions: 2 **Skills required**: Reasonably good...

  • Marketing Associate

    4 weeks ago


    Mohali, Punjab, India Closeloop Technologies Full time

    Mohali - Full Time **Job description**: Closeloop Technologies is a software product development firm based in Mountain View, CA, that helps bring your ideas to life. We help you develop digital solutions with cutting-edge technologies backed by professional expertise and skills. We function as your technology partner to build, innovate, and scale...

  • Associate - Mis

    1 month ago


    Mohali, India EXO Edge Advantage India Pvt. Ltd. Full time

    Greystar is looking for experienced Associates to work closely with our Finance Services function. In your journey at EXO Edge, you will be: Primarily focused on: - Using your expert Excel skills to be able to work with large volumes of data sets from multiple sources Fulfilling the below roles and responsibilities: - Interpret data, analyze results...

  • Operations Associate

    1 month ago


    Mohali, India EXO Edge Advantage India Pvt. Ltd. Full time

    We are looking for someone who can join on an immediate basis and is open to working night shifts. In your journey as an operations associate, you will: Perform the below roles & responsibilities: - Data extraction from e-documents - Audit of data from various sources - Code and Index legal documents for processing - Data capture, determining physical or...

  • Femal Receptionist

    1 month ago


    Mohali, India The First Home Full time

    **FEMALE FRONT DESK** **Responsibilities**: - Manage front desk with better reception to visitors and employees. - Maintaining visitors register, employee register, courier register. - Managing Phone call lines. - Helping company employees by data entry in software. - Maintaining vendor register and coordinating with them. - Other office Administration...

  • Content Writer

    4 weeks ago


    Mohali, India Indi IT Solutions Full time

    INDI IT is the ultimate platform for many globally renowned leading enterprises, SMEs and technological challenges. Through the most effective custom software development, web development, product design, QA, and consultancy services we render the best help to businesses to elevate their value and craft a global branding. Indi IT comprise of a group of...

  • SEO Executive

    4 weeks ago


    Mohali, India IT Infonity Full time

    **Roles and Responsibilities**: - Implementing Digital Marketing and SEO Strategies. - Should be strong on Guest blogging, Content marketing and other link-building activities. - All Associated steps include website structure, Technical SEO, keyword analysis, Meta tags, titles, submissions, traffic analysis and rank optimization etc. - The correct person...


  • Mohali, Punjab, India NyxGen Transitions Full time

    **Job description** **Job Title**: Associate Sales Executive **Company**: NyxGen Transitions **Shift Timings**:8 pm to 5 am **Experience Range**: Fresher or 6months **Location**: Mohali **Salary**: Competitive salary + Incentives **About Us**: NyxGen Transitions is an IT and Non IT Global Solutions company that specializes in software development and...

  • Visa Counsellor

    4 weeks ago


    Mohali, India Advisetree Full time

    Need following - Admissions help desk work - good communication skills - Knowledge of computer like microsoft word, ppt, excel a bit **Job Types**: Full-time, Regular / Permanent **Salary**: ₹13,067.00 - ₹16,253.00 per month Schedule: - Day shift Supplemental pay types: - Commission pay - Overtime pay - Performance bonus **Education**: -...


  • Mohali, Punjab, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Engineering Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...

  • Research Associate

    4 weeks ago


    Mohali, India XenonStack Full time

    At XenonStack, We committed to become the Most Value Driven Cloud Native, Platform Engineering and Decision Driven Analytics Company. Our Consulting Services and Solutions towards the Neural Company and its Key Drivers. **Here's **why **you'll **love **working **with **us**: - Purposeful work culture and people-oriented organization - Exposure to working on...