Fresher Customer Care Executive

6 days ago

Ahmedabad, India Synergy Resource Solutions Full time

Greetings from Synergy Resource Solutions, a leading HR Consultancy Firm.

Our client a leading Jewellery Software Development Company located at CG Road of Ahmedabad requires Customer Care Executive

Please find job details:
Position: Customer Care Executive

Gender: Female

Experience: 0-2 years

Qualification: Any throughout English medium only (12th Pass ) throughout English medium)

Office Timing: 09:30 AM to 06:30 PM / 10:30 AM to 7:30 PM (6 days working)

Key Responsibities:
Communication:

- Should generate leads and turning them into potential customers.
- Excellent communication skills (written and verbal)
- Ability to communicate correctly and clearly with all customers
- Excellent documentation skills
- Good comprehension skills ability to clearly understand and state the issues customers present
- Ability to concentrate follow customers issues without distraction to resolution
- Work successfully in a team environment as well as independently
- Outstanding customer service skills with a customer-oriented approach and pleasant personality.
- Exceptional verbal as well as written communication skills.
- Phenomenal conflict-resolution skills.

Technical Skills required:

- Knowledge of computers is mandatory.
- Understanding and working knowledge of basic software, Proficient in Microsoft Office.
- Good composition skills ability to compose a grammatically correct, concise, and accurate written response.
- Excellent typing skills
- Demonstrates an ability to successfully navigate websites
- Demonstrates an ability to learn in various media
- Ability to successfully adapt to changes in the work environment
- Very clear speech is required in English and Hindi.

**Benefits**:
Almost all Indian festival leaves.

All Sundays off (Except some offers run or Emergency work)

15 yearly paid leave. It's carried forward base

Dinner Parties on some occasions

All necessary documents we provide

Birthday celebrations

Job Skill: communication microsoft office convincing power customer care customer support

**Salary**: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Paid time off

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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