Dps L2

1 month ago

Delhi, India KLX Cloud IT Full time

7 Yrs +
- Mumbai, Delhi, Chennai, Hyderabad, Bangalore
- Not Disclosed
- 7 Yrs+ Work Experience and commendable knowledge on Networker, Data Domain (Experience on Avamar, Cohesity is advantage)
- Cross domain(infra) knowledge(Linux, Windows, DB, Networks, Storage etc.,)
- Willing to learn new tools/tech(automation, provided required resources

**Roles and Responsibilities**:

- Support operations/BAU,
- Work on escalated backup &/ restore failure INC#s, SR#s, work with vendor support teams, attending through customer &/ vendor calls, implementing break-fixes, CR# execution/implementations/post-implementation reviews.
- Provide evidences for audit queries.
- Build operations (Provisioning & decom).
- Work hand-in-hand with L1 & L3 colleagues and support as required on tech issues.
- Standby / On-call Support during off business hours & weekends (rotational)
- Ready to support 24×7

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