Service Advisor
3 weeks ago
We are looking for an experienced service advisor to work in our imported vehicle workshop in andheri west.
**Roles and Responsibilities**:
- Recieve customers in the workshop.
- understand issues in the customers vehicle
- open job cards will all necessary details
- communicate the customers issue to the technicians
- create accurate estimates
- provide timely updates of the status of vehicle
- get approvals for additional work required
- Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up.
- make plans to acquire new customers
- send service reminders
**Requirements and skills**
- Proven work experience as a Service Advisor or similar role
- A strong understanding of automotive technology and the automotive industry
- Proficiency with industry-specific software
- Excellent customer service, interpersonal and communication expertise
- Strong organizational, decision-making and problem-solving skills
- Relevant training and/or certifications as a Service Advisor
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹14,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
Ability to commute/relocate:
- Andheri West, Mumbai - 400053, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- how many years of automobile service experience do you have?
**Experience**:
- service advisor: 2 years (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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