Scrum Master

2 months ago


Bengaluru Karnataka, India ITC Infotech India Ltd Full time

Handled a variety (Medium, Large, Complex) of transitions across Applications and Infrastructure areas
- Should have worked in Medium and Large Inbound and Outbound transitions
- Delivering Service Transition Projects and Programs in line with recognized best practice methodology to meet Operational requirements (managing risk, governance, quality assurance, issue resolution, reporting) for systems in scope for global services
- Developing service transition plans (MPP), ensuring deliverables and milestones are met
- Experience in design, planning and implementation of improvements in Service Transitions
- Responsible for summarized reporting across all projects where service transition is being undertaken
- Providing appropriate co-ordination and integration support during end to end Post Go Live Support process
- Maintain awareness of international standards relating to service transition and of industry best practise
- Providing leadership, advice and guidance on all aspects of service transition including planning and execution
- Provide support to project and BAU resources on issue and risk mitigations and serve as an escalation point
- Establish and maintain the integrity of all identified service assets and configurations as they evolve through the service transition stages
- Providing pro-active service transition management within the boundaries provided
- Strong Agile and Sprint Management Skills
- Knowledge on Cloud and Application Life Cycle Management
- Ensure optimal utilization of all resources
- Must have Ownership qualities
- Collaborates with stakeholders to ensure alignment towards approach, methods, and tools


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