Fleet Maintenance Executive
6 days ago
Position Summary: The SP Engagement Specialist will be responsible for building and
maintaining strong relationships with Service Providers (SPs) and ensuring that SP-related
processes, communication, and compliance are aligned with Lithium Urban Technologies’
policies. The role includes driving technology adoption, managing the SP lifecycle, supporting
city leads, tracking productivity, and providing regular reports on SP performance. The individual
will also focus on identifying gaps for improvement and supporting training initiatives to enhance
SP and operational efficiency.
Key Responsibilities:
1. Relationship Management:
○ Build and maintain strong relationships with Service Providers (SPs).
○ Address SP grievances while ensuring adherence to company policies and
procedures.
2. Technology Adoption:
○ Ensure 100% tech adoption in managing the SP lifecycle, including onboarding,
performance tracking, and other processes.
3. Communication and Safety:
○ Facilitate regular communication with SPs, operations teams, and ensure
alignment on process and safety standards.
4. SP Engagement & Strategy Development:
○ Develop and implement strategies for SP engagement activities and SP lifecycle
management.
5. City Lead Support:
○ Assist city leads with tasks related to SP management as per company
expectations.
6. Productivity and Planning:
○ Monitor and track SP productivity, assist in planning SP requirements, and
ensure optimal model utilization.
7. Attrition Monitoring:
○ Track SP attrition, analyze trends, and publish regular reports on the same.
8. Performance Reporting:
○ Present updates on SP performance, including incentives, penalties, behavioral
patterns, and engagement activities.
9. MIS and Payment Data Management:
○ Maintain full control of SP-related MIS (Management Information System) and
payment data.
10. Audit Support:
○ Support internal and external audits by providing necessary documentation, data,
and process understanding regarding SPs.
11. Process Improvement:
○ Identify process gaps and potential opportunities for improvement in SP
management and operations.
12. Compliance:
○ Ensure 100% adherence to SP-related compliance policies and guidelines.
13. Training and Development:
○ Develop a training calendar for SPs and operational employees, coordinating
with internal/external trainers for implementation.
14. SP Payments:
○ Ensure SP payments are processed accurately and on time, maintaining full
accountability for the process.
15. Market and Operational Awareness:
○ Stay informed about market trends related to SPs and basic operational
requirements.
16. Site Visits:
○ Conduct periodic site visits to strengthen relationships with SPs and gain insights
into their on-ground challenges and opportunities.
Qualifications:
- Bachelor’s degree in Business, Operations Management, or a related field.
- Experience in vendor or partner management, preferably in a logistics or transportation
environment.
- Strong communication and interpersonal skills.
- Proficient in data management and reporting tools.
- Ability to work in a fast-paced, dynamic environment.
- Knowledge of compliance and safety standards.
This role is crucial for ensuring smooth engagement with Service Providers and maintaining
operational efficiency within Lithium Urban Technologies.
Pay: ₹500,000.00 - ₹600,000.00 per year
**Benefits**:
- Provident Fund
Schedule:
- Fixed shift
**Experience**:
- Fleet Maintenance: 2 years (required)
- Maintenance and Repair: 1 year (required)
- EV Industry: 1 year (preferred)
Work Location: In person
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