Secretary/receptionist

The job description for the role of Secretary/Receptionist, is as follows:
1) Handling the dedicated telephone line for receiving queries for appointment

2) Sending appoint confirmation messages to patients on WhatsApp

3) Replying to missed calls (if any)

4) Attending inquiry calls from patients and answering queries regarding clinic timings, availability of appointment on a particular day, informing about services to the patient, handling inquiries about the cost and charges for the services provided at the clinic, etc.

5) Preparing OPD for morning and evening OPD, which includes, overseeing cleanliness of the consulting room and examination area,/ washing and sterilizing instruments before and after OPD, checking bedspread and tissue rolls, assisting patients in the consultancy room during OPD hours, assisting the on-call gynaecologist to fill up Ultra Sonography (USG) forms and maintaining register (while reporting to the on-call gynaecologist), uploading the filled-up USG forms on the local municipality website, other administrative work, etc.

**NOTE 1**:Work timings will be in 2 slots daily, i.e. 10am to 2.30pm & 5pm to 9pm, Monday to Saturday.

1) Female only.

2) Must be fluent in Marathi, Hindi and English.

3) Knowledge of WhatsApp and uploading and filing documents on government's portal.

4) Excellent verbal communication skills in the above languages and presentable personality.

5) Ability to handle queries confidently.

Schedule:

- Day shift
- Evening shift
- Morning shift
- Rotational shift

Ability to commute/relocate:

- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9234567890
Expected Start Date: 16/08/2023