Operation Support

3 weeks ago


Bengaluru, India Duroflex Pvt Ltd Full time

JD for Ecom operations

**Designation**: Operations Support - E-commerce

**Supporting**: E-com and Modern Trade team

**Product **:Mattress, Accessories & Furniture

**Level**: Senior Executive
- Co-ordination with depots and factory for timely dispatches and delivery ensuring SLAs are met
- Timely submission of sales projections (supported by business) and production planning
- Operate and Monitor OMS (order management software) and R plus (DDMRP), seller and vendor panels every day to check for purchase orders, issues and other escalations
- Resolve issues related to POs, Order Punching, Billing, Labelling and any other operations support that is required
- Ensure tickets are raised in case of issues and follow-up on the same for favourable resolution
- Help claim SAFE-T or SPF as per platform requirements
- Generate reports and circulate meaningful MIS
- Support the E-com department on all other operational activities
- Interdepartmental co-ordination to ensure smooth functioning of the vertical

**Profile**:

- 3-5 years of overall work experience
- At least 3 years of experience in a similar role in handling MIS / Support role
- Minimum Education - Graduation in any field

**Skills**:

- Proficient in MS office - MS Excel (Expert), word and PowerPoint
- Basic Internet Skills, Exposure to seller logins of Flipkart / Amazon
- Exposure and OMS software like Vinculum / Uni commerce, not mandatory but will be preferred
- Good oral and written communication skills
- Good interpersonal skills and ability to collaborate with people from various departments

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹500,000.00 - ₹750,000.00 per year

**Benefits**:

- Health insurance

Day range:

- Monday to Friday

Shift:

- Day shift

**Speak with the employer**
+91 8951185768



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