Office Assistant
3 weeks ago
**Responsibilities**:
- Interact with customers in Punjabi through WhatsApp and other platforms to address inquiries, provide assistance, and ensure customer satisfaction.
- Utilize Excel to create and maintain a database of existing customers, including their contact information and purchase history.
- Take responsibility for packaging books and preparing them for shipment via courier services.
- Conduct proofreading in Punjabi to ensure accuracy in communication materials and book content.
- Assist with other administrative tasks and duties as needed.
**Requirements**:
- Proficiency in Punjabi language, both spoken and written, is essential.
- Strong communication skills and a friendly demeanor to interact effectively with customers.
- Knowledge of Excel to create and manage customer databases.
- Attention to detail and ability to perform proofreading tasks in Punjabi.
- Ability to work independently and collaboratively in a team environment.
- Previous experience in customer service or related fields is preferred.
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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