Csa for Digital

**Qualification**

**12th Pass / Graduate / Diploma**

**Experience**

**Fresher / Experienced**

**Age**

**18 - 26**

**Salary**

**12000 - 17000 per month + Store based Incentives**

**Locations**

**Maharashtra**
- All locations of Pune
- Baner
- Pimpri
- Chinchwad
- Katraj
- Kothrud
- Viman Nagar
- Pimpri Saudagar
- Hadapsar
- Aundh
- Paud Road
- Kharadi Talega
- Wagholi
- Erandwane
- Hinjewadi
- Baramati

**Job Descriptions**
- Basic understanding of sales and customer service practices - Ability to read, write and effectively communicate with customers, peers and management - Ability to multi-task, while being attentive to customers - Ability to work as part of a team and take initiative independent of direct supervision - Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service - Retail Field experience would be a plus - The ability to stand and walk for extended periods of time - Clean the store and ensure products are properly displayed before the store opens - Organize merchandise on shelves and restock them when they become empty - Find and retrieve store merchandise - Advise customers concerning particular products or services - Perform routine inventory counts and submit reports to the Store Manager - Carry out other store administrative tasks as directed by the Store Manager - Upsell to customers through recommendation.
- Business Acumen
- Team Management
- Process & Result Orientation
- People Development
- Conflict Management & resolution
- Timely Decision Making.

**Key Responsibilities**
- Ready for Customer -Customer Interaction - Build Rapport, Understand customer's need Options
- Service the customer - Offering solutions, upselling, cross selling, attachment, Billing - Billing process
- After Sales: Home delivery, Installation, repairs, Returns process &Self learning - certification