Bpo Executive

**Job description**
- Determines requirements by working with customers.
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
- Maintains call center database by entering information.
- Keeps equipment operational by following established procedures; reporting malfunctions.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Customer Focus.
- Customer Service.
- Data Entry Skills.
- Exceptionally self-motivated and directed.
- Keen attention to detail.
- Ability to motivate in a team-oriented, collaborative environment.
- Good Communication skills in English

**Job Types**: Full-time, Fresher

**Salary**: ₹102,000.00 - ₹140,000.00 per year

Schedule:

- Night shift

Supplemental pay types:

- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Durgapur, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9635182306
Expected Start Date: 15/02/2023