Collection Executive- Post- Sales

6 months ago


Kolkata West Bengal, India Nsuregrowth Recruitments Full time

**Post Sales Handover**:

- Execute tasks related to post-sales activities up to the handover stage.
- Demonstrate significant experience in giving possession and handing over residential flats.
- **
Project Updates and Communication**:

- Stay responsible for providing regular project updates to customers.
- Issue timely payment reminders and manage payment-related matters.
- Address cancellations and oversee complaint resolution processes.
- **
Customer Service**:

- Maintain a high standard of customer satisfaction through effective communication and problem resolution.
- **
Coordination**:

- Collaborate with other internal functions to address critical customer queries and concerns.
- Foster effective communication and coordination to streamline processes and enhance customer experience.

**Requirements**:

- Minimum of a UG degree
- 3-5 years of experience in a similar role, with a mandatory background in Real Estate.

**Benefits**:

- Competitive salary
- Provident Fund (PF)
- Bonus


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