Back Office Operation Executive

4 weeks ago


Navi Mumbai District Maharashtra, India Sigma manpower services Full time

**Job Post
- ** Back Office Operations Executive

Location
- Vashi

**Qualification Required**:

- Any Graduate

**Profile-**
**Responsibilities include**:
1. Document Processing: Assist in handling and processing paperwork required for exporting goods, such as invoices, shipping documents, shipment related bills and packing lists.
2. Communication and Collaboration: Work closely with freight forwarders, carriers, and other stakeholders involved in international shipments under guidance.
3. Team Collaboration: Support shipping, customer service, and accounting teams in maintaining accurate records and ensuring timely delivery.
4. Customer Support: Respond promptly to customer inquiries, learning to resolve issues efficiently and provide excellent service.
5. Database Management: Help in organizing and updating export records in the company's database.
6. Team Support: Assist the team with various tasks related to the company's export operations as required.
7. Documentation Accuracy: Learn to ensure the correctness of information in export documents before and after goods are shipped.
8. Shipment Monitoring: Assist in tracking shipment progress, learning to monitor goods during transit, and taking necessary actions for on-time delivery.
9. Customer Relations: Develop positive relationships with international customers and suppliers through effective communication.
10. Adherence to Policies: Follow all company rules and procedures with guidance.
11. Regulatory Compliance: Begin to stay updated on import/export regulations under supervision to ensure the company's adherence.

**Required Skills**:
1. Regulatory Knowledge: Show an interest in understanding import/export regulations and documentation procedures.
2. Communication and Organization: Display basic communication and organizational skills.
3. Adaptability: Willingness to learn and work under guidance in a fast-paced environment.
4. Continuous Learning: Be open to continuous learning and staying updated on export regulations.5. Versatility: Show potential for handling additional duties as assigned.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Back office: 1 year (preferred)

Work Location: On the road


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