Associate
1 week ago
_With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower._
**_ _**
- Welcome to the relentless pursuit of better._
**_ _**
- In this role, you shall review the Supplier Registration Forms and perform the completeness check of information provided by the supplier._
- Your role will require you to utilize your knowledge in the insurance and reinsurance fields to manage and process transactions, interact with clients, manage processes and data, and improve processes._
- Responsibilities_
- _Investigate suspicious activity and abnormal customer behaviour, including out-of-pattern card spend or anomalous account activities._
- _Conduct thorough research, work independently, and make decisions with little or no guidance within the ambit of workflow/procedure_
- _Perform a reasonable investigation on cases using all tools available to decision a review on time per designated regulatory SLA’s_
- _Communicate with other departments regarding the case as per procedures._
- _Sufficiently document the steps taken during the review and decision rationale, along with supporting documentation used in the review._
- _Complete understanding of policy and procedures and familiarity with Dispute investigation and case management tools_
- _Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends_
- _Consistently achieve/exceed quality standards for investigations as per defined SLAs_
- _Participate in ad hoc projects/assignments as necessary_
**_ _**
- Qualifications & Skills_
**_ _**
- Minimum qualifications_
- _Freshers are eligible_
- _Graduate: B. Com / BBA_
- Preferred Skills_
- _Demonstrates sound decision making and though clarity_
- _Ability to work in a dynamic, fast-paced environment_
- _Curious & inquisitive personality_
- _Good attention to detail_
- _Good Communication Skills - both written and verbal (English required)_
- _Must be able to manage multiple tasks_
- _Ability to work independently and in a group setting_
- _Adaptable to change and working in a 24/7 environment_
**_
Job_**_Associate_
**_ Primary Location_**_India-Gurugram_
**_ Schedule_**_Full-time_
**_ Education Level_**_Bachelor's / Graduation / Equivalent_
**_ Job Posting_**_Dec 26, 2024, 12:15:54 PM_
**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_
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