Supervisor, Controls

1 month ago


Mumbai Maharashtra, India Webhelp Full time

**Customer Service/Support**

**Location**
- Mumbai, India***

Job Title:
Supervisor, Controls & Compliance

**Job Description**:
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

**Role and Key Responsibilities**:

- Support and drive implementation and compliance of various risk management (RM) related activities throughout the project life cycle in CNX
- Periodic tracking, analysis and reporting of risks to management.
- Participate in various reviews and audits as member of Risk Management Team to identify risks and share learnings.
- Review and write assessment/audit reports.
- Collaborate with various support functions like IT, HR, WFM, Security etc to understand and support delivery teams in mitigation of risks.
- Work with Clients for closure of external risks
- Periodically revisit various RM programs for improvement basis the feedback and learnings.
- Coordinate various risk assessments and audits to ensure participation and effectiveness.
- Support education and awareness of various RM programs at different levels

**Key Skills and knowledge**:

- Knowledge of Risk Management Frameworks
- Knowledge of ISO 27001, PCI DSS, Data Privacy, India IT Act/Cyber Laws
- Professional certification as Auditor/Internal Auditor
- preferred
- Excellent communication and presentation skills
- Ability to provide structure and solution to problematic areas, providing reasonable explanation to ensure that agreement is reached by different parties
- Assertive with a positive attitude and an open mind
- Good people skills, including ability to present to Senior Management/ Client and convey key messages

**Educational Qualification**:
Graduate

**Disclaimer: -**

**Location**:
IND Mumbai - Magnus Towers, 501, 5th

Language Requirements:
Time Type:
Full time2023-12-31
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