Customer Service Representative

5 months ago

Mumbai, India Viaante Business Solutions Pvt Ltd Full time

**BASIC CRITERIA**:

- EDUCATIONAL QUALIFICATION: 12th / Graduate **(Not hiring engineering graduates & Post graduates)**:

- Excellent communication skills
- Good typing skills will be an added advantage

**JOB ROLE**:
Currently we are hiring for the following roles and processes:

- Customer Service Associate / Senior Customer Service Associate

**1) Voice Process**:
Roles and responsibilities may include credit collections (1st party / 3rd party) or providing customer support over voice.

Excellent communication, negotiation and convincing skills in English are a mandate for the aforementioned role.

**2) Chat Process**:
Roles and responsibilities may include providing customer support, solving customer queries, and improving customer experience through chat.

Good communication in English and fluent thought process is a mandate for the aforementioned role.

This job is also searched as **Customer support, Customer service representative. Customer service, international voice process, international chat process.**

**Office Address**:
2nd Floor, Paradigm B, Mindspace, Malad West

**Transport Boundaries are limited to Virar - Mumbai CST, Thane Main City - Mumbai Central, Vashi - CST.**

**Salary**: ₹11,073.35 - ₹34,709.79 per month

Schedule:

- Monday to Friday

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Mumbai, Maharashtra (required)

Ability to Relocate:

- Mumbai, Maharashtra: Relocate before starting work (required)

**Speak with the employer**
+91 093722 47125

  • Customer Service Representative

    1 month ago

    Mumbai, Maharashtra, India Titan Jet Care Service Limited Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Call Center Representative to join our team at Titan Jet Care Service Limited. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various communication channels.Key ResponsibilitiesManage a high volume of customer...

  • Customer Service Representative

    1 month ago

    Mumbai, Maharashtra, India Titan Jet Care Service Limited Full time

    Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Titan Jet Care Service Limited. As a key member of our customer support team, you will play a vital role in ensuring exceptional customer experiences.Key ResponsibilitiesManage a high volume of inbound and outbound calls in a timely and efficient mannerUtilize...

  • Customer Service Representative

    2 months ago

    Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    **Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...

  • Customer Service Representative

    4 weeks ago

    mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai.CTC: 35k* + Incentives*Customer Service, Voice ProcessU.S. Shifts (Night shifts)Role Description: This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring customer...

  • Customer Service Representative

    4 weeks ago

    Mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai. CTC: 35k* + Incentives* Customer Service, Voice Process U.S. Shifts (Night shifts) Role Description : This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring customer...

  • Customer Service Representative

    2 weeks ago

    Mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai.CTC: Up to 35k* + Incentives*Customer Service, Voice ProcessU.S. Shifts (Night shifts)Role Description : This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring customer...

  • Customer Service Representative

    4 weeks ago

    Mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai.CTC: 35k* + Incentives*Customer Service, Voice ProcessU.S. Shifts (Night shifts)Role Description : This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring customer...

  • Customer Service Representative

    6 days ago

    mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai. CTC: Up to 7.5* LPA + Incentives* Customer Service, Voice Process U.S. Shifts (Night shifts) Role Description: This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring...

  • Customer Service Representative

    7 days ago

    mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai . CTC: Up to 7.5* LPA + Incentives* Customer Service, Voice Process U.S. Shifts (Night shifts) Role Description : This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues,...

  • Customer Service Representative

    5 months ago

    Mumbai, India STECH HR Solution Full time

    **Customer Service Representative Job Description Template** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are...

  • Customer Service Representative

    2 weeks ago

    mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai.CTC: Up to 35k* + Incentives*Customer Service, Voice ProcessU.S. Shifts (Night shifts)Role Description: This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring customer...

  • Customer Service Representative

    2 weeks ago

    Mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai.CTC: Up to 35k* + Incentives*Customer Service, Voice ProcessU.S. Shifts (Night shifts)Role Description: This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring customer...

  • Customer service representative

    2 weeks ago

    Mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai.CTC: Up to 35k* + Incentives*Customer Service, Voice ProcessU. S. Shifts (Night shifts)Role Description : This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring customer...

  • Customer Service Representative

    7 days ago

    mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai.CTC: Up to 7.5* LPA + Incentives*Customer Service, Voice ProcessU.S. Shifts (Night shifts)Role Description: This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring customer...

  • Customer Service Representative

    2 weeks ago

    Mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai.CTC: Up to 7.5* LPA + Incentives*Customer Service, Voice ProcessU.S. Shifts (Night shifts)Role Description : This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring...

  • Customer Service Representative

    7 days ago

    mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai.CTC: Up to 7.5* LPA + Incentives*Customer Service, Voice ProcessU.S. Shifts (Night shifts)Role Description: This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring customer...

  • Customer service representative

    2 weeks ago

    Mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai .CTC: Up to 7.5* LPA + Incentives*Customer Service, Voice ProcessU. S. Shifts (Night shifts)Role Description : This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring...

  • Customer Service

    5 months ago

    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

  • Customer Service

    6 months ago

    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

  • Customer Service Representative

    5 months ago

    Mumbai, India Indent Logistics Solution Private Limited Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...