Tele Marketing Executive

7 months ago


Salt Lake City, India Lux Industries Ltd Full time

**Responsibilities**:

- Communicate effectively with distributors via phone to address their queries and concerns promptly and professionally and provide exemplary customer service by actively listening to distributors' concerns, offering solutions, and ensuring their needs are met.
- Educate distributors on how to effectively utilize the distributors' app, providing guidance and support as needed.
- Document and maintain accurate records of all interactions with distributors in the company's database.
- Collaborate with internal teams to resolve complex distributor issues and escalate unresolved problems to the appropriate channels. Contribute to a positive and collaborative team environment by actively participating in team meetings and sharing insights and feedback.
- Stay updated on product knowledge, company policies, and industry trends to provide accurate information to distributors.

**Requirements**:

- Minimum Qualification 12th Grade in any stream
- Excellent communication skills in Hindi
- Strong interpersonal skills with the ability to build rapport and establish positive relationships with distributors.
- Willingness to learn and adapt to new processes and technologies.
- Freshers are encouraged to apply.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹10,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (required)

Work Location: In person



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