Admissions Officer

2 months ago

New Delhi, India Kaplan International Full time

**We are looking for a Admissions Officer to join our India based Admissions team.**

**About us**:
Kaplan International Pathways, a division of Kaplan Inc., offers international students a wide range of flexible study options - from University preparation programmes in the UK, Australia, US, China and Japan through to full degree programmes in Singapore, Hong Kong and Australia. Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges.

Kaplan Pathways, India Office, Delhi Following the parent company's footsteps and its model to grow worldwide, the Kaplan India office was established in India 15 years ago and had grown tremendously since its inception. It's added destinations, and teams across different functions and also houses some of the representatives of its partner universities. A team that is continuously growing and engaged The people make it a happy place to come back to and we are always looking for like-minded people to join us. We work hard, have each other's back, and believe in teamwork.

**The KBS Admissions Officer is responsible for:
- Managing communication of information regarding course admissions to internal and external customers as well as providing administrative support to staff when requested
- Maintaining a high level of customer service and product knowledge to assist in potential conversion of student enquiries

**Key Responsibilities**

Student Enrolments and Administration
- In compliance with school policies and procedures, respond professionally, accurately and in a timely manner to enquiries regarding programs and admission requirements
- Process enrolment changes on both the student database as applicable.
- Complete all admissions documentation from enquiry to enrolment processing for International and domestic students for all Kaplan Business School courses
- Audit of paperwork to ensure compliance with company policies
- Assess student eligibility in accordance with Kaplan Business School entry criteria
- Process pre-commencement deferrals and inform relevant departments
- Review educational qualifications and refer to appropriate staff for review
- Ensure accurate and timely maintenance of the student database relating to recording enquiries, making offers, recording courses, payments and invoicing
- Maintain student files and filing systems

Sales and Marketing support
- Maintain a high level of product knowledge relating to all aspects of student education and training
- Provide advice and information to applicants, agents, academic and general staff of the School, and external agencies, about programs, admissions requirements and procedures in compliance with School policies and procedures
- Be proactive with suggestions and ideas for the team
- Maintain familiarity with the company’s advertising and that of its competitors

File Management and PRISMS
- Create electronic student files for student enrolments and ensure orderly record keeping
- Ensure that all hard copy documentation is filed in the appropriate folders

Contribute to a supportive, positive and safe workplace
- Compliance with all company policies and procedures including WHS legislation requirements
- Ensure as far as is practicable that the workplace, under your control, is safe and without risks to health
- Being a productive member of the Kaplan team by displaying the Company values through your day-to-day role
- Adherence to Company Policy and Procedure

**Qualifications and Skills**

**Essential
- Previous experience within an education or administrative field or equivalent
- Strong knowledge of student database processes
- Competency in use of Microsoft Office products
- Ability to organise resources and establish priorities
- Excellent written and verbal communication
- Attention to detail, accuracy and an ability to meet deadlines
- Strong interpersonal skills and an ability to foster a cooperative work environment
- Good problems solving skills
- Ability to adhere to and disseminate policies and procedures

**Desirable
- Minimum 2 - 3 years of work experience in overseas education industry
- Knowledge about admission process of foreign universities is highly regarded

**_

**_

**_
Applicants must be able to provide proof of eligibility to work in India._**

Competitive

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