Admissions Officer
3 months ago
**Purpose of the SSAO role**:
The Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the students.
**As an SSAO, you are expected to**:
2. Ensure collection of outstanding fee from parents within the specified time.
3. Ensure a smooth student journey from start to end at Aakash Institute by taking care of associated administrative activities.
4. Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents and, addressing their concerns by offering a quick resolution.
5. Ensure adherence to internal processes and compliances.
**To be successful in the SSAO role you are required to have**:
1. An ability to handle students and parents in a calm, empathic & patient manner, along with strong sales persuasion skills.
3. Fluency in communication of English and Regional language.
**Must have Attitude**:
1. Customer Orientation
2. Sense of Ownership and Accountability.
3. Result orientation
4. Emotional intelligence for working in a Team.
**Qualification**:
1. Must have bachelor’s degree.
2. Preferred BTech / MBA /Masters in Psychology, Education etc.
**Experience**:
1. Previous experience in counselling of educational services.
2. Previous experience of Business to Customer (B2C) sales across industries.
**Key Interactions**:
- **External**
- Students, Parents & School’s Representatives.
**Salary**: ₹19,000.00 - ₹33,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Commission pay
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Kannur, Kerala (required)
Ability to Relocate:
- Kannur, Kerala: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 8595618481
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