International Voice Process

2 months ago

Perungudi Chennai Tamil Nadu, India ACSASS Software Full time

BPO Executive (International Voice Process)

**Position**: BPO Executive
**Location**: Gate No: 5, Greeta Tech park, Perungudi, Chennai, Tamilnadu
**Shift**: Night Shift

**Qualifications**: Any Graduate/Undergraduate

**Job Summary**:
**Key Responsibilities**:

- Handle inbound and outbound calls for customer support and service inquiries.
- Provide accurate information and solutions to customer queries.
- Maintain a positive and professional demeanor while assisting customers.
- Document customer interactions and update databases accordingly.
- Collaborate with team members to enhance service quality and efficiency.
- Achieve individual and team performance targets.

**Qualifications**:

- Excellent verbal and written communication skills in English.
- Any educational background is acceptable (graduate or undergraduate).
- Prior experience in BPO or customer service is a plus but not mandatory.
- Strong problem-solving skills and the ability to think on your feet.
- Willingness to work in night shifts.

**Benefits**:

- Competitive salary and incentives.
- Comprehensive training program.
- Opportunities for career advancement.
- Supportive and inclusive work environment.

If you are a motivated individual with a passion for customer service, we invite you to apply

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹13,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Fixed shift
- Monday to Friday
- Night shift
- US shift
- Weekend availability

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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