Tele Caller Executive/ Tele Caller/tele Marketing

2 weeks ago


Bommanahalli Bengaluru Karnataka, India Raak Sapphire Private LTD. Full time

**Job Title: Tele caller /Customer Relationship Management (CRM) Executive**

**Location**:Bengaluru

As a Tele caller/Customer Relationship Management (CRM) Executive at our EdTech platform, you will serve as the frontline representative of our company, engaging with customers to address inquiries, provide support, and cultivate positive relationships. Your primary responsibility will be to ensure customer satisfaction, retention, and loyalty through effective communication and service delivery. This role requires strong interpersonal skills, attention to detail, and a deep understanding of our customers' needs in the education sector.

**Responsibilities**:

- **Outbound Calling**: Initiate outbound calls to prospective customers or leads to promote products/services, generate sales, or gather information.
- **Lead Generation**: Identify potential customers or leads through cold calling, referrals, or other sources and qualify them based on predetermined criteria.
- **Product/Service Promotion**: Present and explain the features, benefits, and value proposition of the products/services offered by the company to prospective customers.
- **Customer Follow-up**: Follow up with existing customers or leads to nurture relationships, provide additional information, and encourage them to take desired actions.
- **Appointment Setting**: Schedule appointments or meetings for sales representatives or field agents with qualified leads or prospects.
- **Achievement of Targets**: Meet or exceed daily, weekly, or monthly targets for call volume, lead generation, or sales conversion as set by the company.
- **Continuous Learning**: Stay updated on product/service offerings, industry trends, and sales techniques through training sessions, workshops, or self-study to enhance performance and effectiveness as a telecaller.

**Job Types**: Full-time, Permanent, Fresher, Internship, Freelance
Contract length: 12 months

Pay: ₹12,000.00 - ₹16,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Quarterly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Expected Start Date: 15/05/2024


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