Executive - Provider Network

2 weeks ago

Bengaluru Karnataka, India Practo Technologies Full time

Oversee the activation of healthcare plans, ensuring seamless execution and client satisfaction. This role involves requirement analysis, client discussions, launch preparation, vendor management, and post-launch activities.

**Key Responsibilities**:
**Client Engagement**:

- Analyze client requirements and receive handovers from the sales team.
- Conduct discussions with clients/SPOC to finalize plan activation details.
- Customize user guides, create demos, and prepare creative materials.

**Plan Activation**:

- Implement client feedback and coordinate changes with the marketing team. Confirm go-live dates and ensure all preparations are complete.

**Vendor and Lab Management**:

- Verify vendor credentials, create labs, and validate details in the system. Validate and upload pathology tests, profiles, and packages.

**Plan Management**:

- Create standard, customized, and wallet healthcare plans. Validate plans with approvers and ensure data hygiene for client databases.

**Post-Launch Activities**:

- Send welcome mailers and share activation reports.
- Coordinate with ACM for account management handover.
- Maintain internal and broker repositories, and update Salesforce with plan details.

**Qualifications**:

- Bachelor's degree in Business Administration, Healthcare Management, or related field.
- 3+ years of project management experience, preferably in healthcare.
- Strong communication and project management skills.
- Proficiency in relevant tools and software.

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