International Voice Process

4 weeks ago


Mysore, India Infoliam Full time

**Responsibilities**
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information

**Requirements and skills**
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints

**Job Types**: Full-time, Regular / Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Fixed shift
- Night shift
- US shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Quarterly bonus
- Shift allowance

Application Question(s):

- Do you have US accent?

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- Fluent English (required)

**Speak with the employer**
+91 8618302830
Expected Start Date: 27/04/2023



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