Cco (Customer Care Officer)
4 weeks ago
A customer care officer, also known as a customer service officer, acts as a client support person for a business. Their responsibilities include:
- Finding solutions to customer issues
- Updating customer accounts and services
- Resolving complaints
- Maintaining customer satisfaction
- Opening new customer accounts
- Directing customers to online resources
- Creating and maintaining reports about customer interactions
- Attending staff meetings and participating in team-building activities
- Developing a rapport with customers
- Encouraging customers to complete surveys
- Making recommendations to management to improve customer experiences.
Pay: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (required)
**Experience**:
- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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