Batch Processing Representative

3 weeks ago

Chennai Tamil Nadu, India TransUnion Full time

TransUnion's Job Applicant Privacy Notice

**What We'll Bring**:
This person is responsible for smooth day to day business operations and processes, maintaining high service levels, up keeping of data quality.

Works with Batch Processing team to ensure smooth delivery of the suite of bureau services to the subscribing members. Operates within an overall strategic concept set forth by Transunion.

Accurately process batch portfolio reviews and proof of concept reviews requested by the customers and deliver based on agreed service levels.

Review and clean input data files prior to processing, whenever necessary.

Coordinate with internal stakeholders to achieve the end goal needed by the customers.

Support from the back end on both internal and external requests in relation to TU systems, products and services.

Assist in the monthly reconciliation of billing issued to client vs system reports.

Communicate batch results to stakeholders as necessary.

Contribute to the completion of milestones of specific projects.

Perform and provide assistance in UAT on bureau systems prior to production roll out

Able to have a good and meaningful interaction with TUPH members

Able to do operational work as assigned

Perform other duties as required in relation to batch processing

**What You'll Bring**:
This person is responsible for smooth day to day business operations and processes, maintaining high service levels, up keeping of data quality.

Works with Batch Processing team to ensure smooth delivery of the suite of bureau services to the subscribing members. Operates within an overall strategic concept set forth by Transunion.

Accurately process batch portfolio reviews and proof of concept reviews requested by the customers and deliver based on agreed service levels.
Review and clean input data files prior to processing, whenever necessary.
Coordinate with internal stakeholders to achieve the end goal needed by the customers.
Support from the back end on both internal and external requests in relation to TU systems, products and services.
Assist in the monthly reconciliation of billing issued to client vs system reports.
Communicate batch results to stakeholders as necessary.
Contribute to the completion of milestones of specific projects.
Perform and provide assistance in UAT on bureau systems prior to production roll out
Able to have a good and meaningful interaction with TUPH members
Able to do operational work as assigned
Perform other duties as required in relation to batch processing

**Impact You'll Make**:
Qualifications:

- 3-5 years’ experience in back end support, data cleansing, and data processing
- Strong analytical thinking
- Hard working
- Good interpersonal skills
- Able to communicate with stakeholders fluently

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Rep II, Customer Support Operations

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