Mis Executive
7 months ago
Overview:
**Requirements**:
- Minimum 6 months of experience working on data
- Process Approach and comprehension of customer requirements
- Mature individual with ability to work & communicate with people across production floor
- Ability to think analytically
- Good interpersonal skills
- Internal and External Stakeholder Management skills
- Good product knowledge supported with excellent communications & presentation skills
- Strong understanding of Google apps (sheets, slides, docs) and MS Office tools (Word, Powerpoint, Excel)
- Ability to coach and mentor agents
- Complex problem solving and critical thinking
- Willing to work in 24/7 shift in HYD location.
- Good communication, will be in connect with customer on daily/weekly basis.
Roles & Responsibilities:
- Responsible for publishing process reports at Daily Weekly & monthly frequency
- Manage MIS Documentation and SOP to ensure business continuity; Good in VBA to design macros to automate daily task
- Create, support and maintain MIS Data warehousing.
- Generate and publish reports dashboards accurately as per specifications and within TAT
- Provide meaningful insights; Have 1-2 year job knowledge about excel, access and SQL
- Re-evaluate the clients reporting requirements and enhance effectiveness of dashboards/reports
- Taking care of all customer requests on various adhoc reports
- Working on business reviews
- Headcount Reconciliation and maintaining updated headcount list, SAP Validation
- Handling all queries related to ID Management
- Stack preparation on a weekly and monthly basis; Prepare SOP & documentations and specifications
Qualifications:
A graduate
Mandatory Skills:
- Good verbal & written communication & presentation skills needed
- Excellent Interpersonal skills with out of the box problem solving approach
- Ability to handle demanding working environment and work under pressure
- Ability to maintain focus while working with voluminous data
- Effective Organizational and time management skills
- Should have understanding of data, data analytics
- data mining processes
- Knowledge of Google Suite, SQL, Tableau and Power BI
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