Urgent Customer Support Executive

4 weeks ago

Mumbai Central Mumbai Maharashtra, India Carnot Technologies Private Limited Full time

**Responsibilities**:

- Familiarize yourself with our product and service offerings to provide accurate information

to customers.
- Initiate recharge sales by contacting existing customers via phone and promoting the

benefits of our recharge services.
- Listen attentively to customers, understand their concerns, and provide appropriate

solutions or escalate to the relevant department for further assistance.
- Achieve monthly and daily Subscription sales targets to contribute to the team's overall

success.
- Maintain accurate records of customer interactions and update the customer database

accordingly.
- Stay updated with industry trends, competitor offerings, and market dynamics to effectively

address customer inquiries and concerns.
- Collaborate with other team members and departments to ensure a seamless customer

experience.

**Requirements**:

- Fluency in Kannada, Telugu ,Tamil (both verbal and written) to effectively communicate with

customers.
- Proven experience in sales, preferably in a customer service or call centre environment.
- Strong communication skills, with the ability to listen actively and provide clear and concise

information to customers.
- Excellent problem-solving skills to address customer issues and find suitable resolutions.
- Ability to work in a target-driven environment and meet monthly and daily Subscription

sales goals.
- Strong organizational skills to maintain accurate customer records and handle multiple tasks

efficiently.
- Flexibility to adapt to changing business needs and work schedules.
- Positive attitude, self-motivated, and a team player.

**Job Types**: Full-time, Fresher, Temporary
Contract length: 12 months

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Mumbai Central, Mumbai, Maharashtra (required)

Ability to Relocate:

- Mumbai Central, Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9987299948

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